Toyota Australia Recalls Landcruiser 300 and Tundra Vehicles Due to Transmission ECU Reprogram

February 21, 2024

Toyota Australia has today announced that it will initiate a safety recall involving certain Toyota LandCruiser 300 and Tundra vehicles produced between 10^th December 2021 – 12^th January 2024 (inclusive). There are approximately 28,400 vehicles involved in the Australian market.

For involved vehicles, due to an issue in the design of a certain brake clutch disc inside the 10-speed transmission, the brake clutch disc may not immediately disengage when the vehicle is shifted to the neutral position. If this condition occurs when the vehicle is on a flat surface, and if the driver does not apply the service brake or the parking brake, it could allow a vehicle to inadvertently creep forward at a low speed (up to approximately 6 km/h), which could increase the risk of a crash.

For all involved vehicles, Toyota dealers will reprogram the transmission ECU software free of charge to vehicle owners.

Transmission ECU software reprograming will take approximately 30 minutes. Depending on the Dealer’s work schedule, owners may be required to make the vehicle available for a longer period of time.

Toyota Australia will contact all owners of involved vehicles to provide details of this safety recall campaign. Owners are asked to keep their contact details up to date with Toyota so future communications can be received.

Owners with additional questions or concerns are asked to please contact their local/preferred Toyota Dealer in the first instance or the Toyota Recall Campaign Helpline on 1800 987 366 (Mon-Fri 8.00am-6.00pm AEST). Please quote your 17-digit Vehicle Identification Number (VIN).

Q&A

Q1. What models are involved in Australia?
A1. There are approximately 28,400 Toyota LandCruiser 300 and Tundra vehicles involved in the Australian market.

Note: Although the involved vehicles are within the above VIN ranges, not all vehicles in these VIN ranges were sold in the Australian market.
(#) indicates additional check digit (alpha or numeric).

Q2. What is the condition? (Description)
A2: For involved vehicles, due to an issue in the design of a certain brake clutch disc inside the 10-speed transmission, the brake clutch disc may not immediately disengage when the vehicle is shifted to the neutral position. If this condition occurs when the vehicle is on a flat surface, and if the driver does not apply the service brake or the parking brake, it could allow a vehicle to inadvertently creep forward at a low speed (up to approximately 6 km/h), which could increase the risk of a crash.

SQ1. Are there any symptoms/warnings before the problem can occur?
A: No.

Q3. What does the remedy involve?
A3: For all involved vehicles, Toyota dealers will reprogram the transmission ECU software free of charge to vehicle owners.

Q4. How long will the remedy take?
A4: Transmission ECU software reprograming will take approximately 30 minutes. Depending on the Dealer’s work schedule, owners may be required to make the vehicle available for a longer period of time.

Q5. Can I continue to drive my vehicle?
A5. Yes, you can continue to drive your vehicle. Toyota encourages owners to ensure brake pedal is applied and parking brake is engaged when shifting to “N” position. We request owners contact their local/preferred Toyota dealership to arrange recall completion.

In the meantime, if you have any concerns, please contact your local/preferred Toyota dealership or the Toyota Recall Campaign Helpline on 1800 987 366 (Mon-Fri 8.00-6.00pm AEST).

Q6. Does this condition affect other Toyota models?
A6. Only models mentioned in the VIN range we identified [refer table at question 1] are involved in the Australian market.

Q7. My vehicle is in the affected production range. What should I do?
A7. Please contact your closest/preferred Toyota dealer to verify if your vehicle is affected. Alternatively, please contact the Toyota Recall Campaign Helpline on 1800 987 366 (Mon-Fri 8.00am-6.00pm AEST). Please quote your Vehicle Identification Number (VIN).

Q8. Where can I find my VIN?
A8. VIN number location varies by model. For information on how to find the VIN position specific to your vehicle, please search “vehicle identification number” in the alphabetical index at the rear of your Owner’s Manual.