Toyota Australia Ahead of Scheduled Takata Airbag Recall Expansion

January 21, 2019

Toyota Australia will recall an additional 1,541 vehicles built between 2014 and 2016 ahead of schedule. This campaign involves Yaris sedan and Rukus models that have been installed with faulty Takata airbags. These vehicles were previously included in future Takata recalls scheduled for either 31 January or 1 April 2019.

In involved vehicles, the airbag is faulty and it could kill or seriously injure you and other people in your vehicle when it reaches six years after its year of manufacture.

There is no immediate known risk with the airbag but there will be in the future.

As the airbag gets older, a combination of high temperatures and humidity can affect airbags with the fault.

If you are involved in a collision, the airbag can go off with too much explosive force, causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.

In this recall, these affected Takata airbag inflators will be replaced with parts produced by an alternate supplier. Parts for this ahead of schedule Takata airbag recall expansion are already available to commence replacement.

Affected vehicle owners will be initially notified by mail and asked to take their vehicle to their closest/preferred Toyota dealer for repair.

Replacement of the front passenger airbag inflator assembly will take approximately one to two hours. However, depending on the Dealer’s work schedule, it may be necessary to make a vehicle available for a slightly longer time.
All rectification works will be carried out free of charge.

A full list of impacted vehicles and the production periods can be found below for this ahead of schedule Takata airbag recall expansion.

Further information about the Takata airbag recalls is available at recalls.toyota.com.au

If consumers are unsure whether their vehicle is affected by any of the Takata airbag recall campaigns, they can access the status of their vehicle and recall information at http://recalls.toyota.com.au or can call the Toyota Recall Campaign on 1800 987 366.

Free of charge translation services are available at www.tisnational.gov.au or National Relay Service: https://relayservice.gov.au

Concerns may be reported to the ACCC at: https://www.productsafety.gov.au/contact-us/for-consumers/make-an-enquiry

Toyota Australia apologises for any inconvenience caused by the Takata airbag recall campaigns.

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Q1. Which models are involved?
A1. Please refer to the table below

Note:
1) Although the involved vehicles are within the above VIN ranges, not all vehicles in these VIN ranges were sold in the Australian market.
2) (#) indicates additional check digit (alpha or numeric)

Q2. How many vehicles are involved?
A2. 1,541 vehicles are involved in Australia.

Q3. What is the production period of the involved vehicles?
A3. The involved vehicles were produced between 2014 and 2016 depending on the model.

Q4. What is the condition?
A4. In involved vehicles, the airbag is faulty and it could kill or seriously injure you and other people in your vehicle when it reaches six years after its year of manufacture.

There is no immediate known risk with the airbag but there will be in the future.

As the airbag gets older, a combination of high temperatures and humidity can affect airbags with the fault.

If you are involved in a collision, the airbag can go off with too much explosive force, causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.

Q5. What is the function of the Inflator?
A5. The inflator is a device contained within the airbag assembly. It contains a solid propellant which is ignited in the event airbag deployment is necessary. When ignited, the solid propellant expands into an inert gas, inflating the airbag.

Q6. Are there any other Toyota models covered by this campaign?
A6. No. There are no other Toyota models covered by this campaign.

Q7. Why are other models not covered by this campaign?
A7. Other Toyota vehicles with affected Takata airbag inflators are either under active or planned future recall.

Details of the Takata recall campaign and recall initiation schedule (which will be updated in due course to reflect this ahead of schedule Takata airbag recall expansion) can be found at www.recalls.toyota.com.au

Q8. Are there any warnings that this condition has occurred?
A8. No. There are no warnings that this condition exists.

Q9. What is Toyota going to do?
A9. Toyota will notify owners in a number of ways (including by mail, phone and email) to make an appointment with any authorised Toyota Dealer to have the rectification completed.

Toyota Dealers will perform required rectification FREE OF CHARGE to the vehicle owner.

Q10. How long will the repair take?
A10. This repair will take approximately two hours. However, depending upon the Dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time.

Q11. Will the replacement parts be Takata inflators?
A11. No, the replacement parts for this recall will be manufactured by alternate suppliers (not Takata).

Q12: Am I able to continue to operate my vehicle until this recall is completed?
A12: There is no immediate known risk with the airbag but there will be in the future. Therefore we urge owners to get in contact with their nearest/preferred dealer to arrange repair as soon as they are notified of the recall.

Q13. What if an owner has additional questions or concerns?
A13. The following specialized resources are available for Toyota owners:
• Check the status of their Toyota vehicle and access recall information at http://recalls.toyota.com.au
• Call the Toyota Recall Campaign Helpline on 1800 987 366. Please quote your 17-digit Vehicle Identification Number (VIN).

Q14. Where can I find my VIN?
A14. VIN number location varies by model. For information on how to find the VIN position specific to your vehicle, please search “vehicle identification number” in the alphabetical index at the rear of your Owner’s Manual.

Additional resources available:
Free of charge translation services: www.tisnational.gov.au

National Relay Service: https://relayservice.gov.au

Concerns may be reported to the ACCC at: https://www.productsafety.gov.au/contact-us/for-consumers/make-an-enquiry

Toyota Australia apologises for any inconvenience caused by the Takata airbag recall campaigns.

If you require us to check your vehicle, please give our friendly team a call on 07 3384 5022.