Torque Toyota customer service

Torque Toyota

When you Torque Toyota, We listen!

About Torque Toyota

What you can expect from Torque Toyota.

What To Expect

Torque Toyota offers a full range of quality new and used cars for all purposes. Whether you're looking for a small car to motor around town, a gutsy 4WD to explore Australia's exciting outback spaces or powerful workhorses to help you get the job done, our trained staff will help you find the right vehicle to suit your needs.

"We're proud to be one of the top 4 dealerships in Queensland and top 14 Australia wide"

We offer a full range of servicing and Toyota Genuine parts and accessories to protect your investment and keep you moving.

Torque Toyota

Sponsorship Portfolio

Proud Sponsors

The Lakes Football Club

The Lakes Football Club

Pine Rivers Volunteer Area Committee of Crime Stoppers Queensland

Pine Rivers Volunteer Area Committee of Crime Stoppers Queensland

Redcliffe Annual Show

Redcliffe Annual Show

Moreton Bay Cycle Club

Moreton Bay Cycle Club

Proudly Supporting

Smiling for Smiddy

Smiling for Smiddy

96.5 Family Radio

96.5 Family Radio

Meet the Team

Steve McLaughlin
General Manager

Shaun Leong
General Sales Manager

Sean Montgomery
New Cars Sales Manager (North Lakes)

Vaughn Leong
New & Used Cars Sales Manager (Strathpine)

Sean Lim
Dealership Development Manager

Marc Wells
Parts Manager

Kevin Leaman
Service Manager (North Lakes)

Gavin Peterson
Used Cars Sales Manager (North Lakes)

How to find us

Strathpine:

From City:

  • Heading from the City, follow the signs to the northern suburbs, which will take you on Hale St and on the Inner City Bypass.
  • Bringing you onto Lutwyche Road, you head north and soon the road turns into Gympie Road.
  • Past Carseldine, Gympie Road splits into two and you take the left (Old Gympie Road) which will follow through Bald Hills.
  • Keep following this along and to go to Torque Toyota Service and Parts, take a left at Centenary Way.
  • Centenary Way turns into Kremzow Road, and right off here takes you to South Pine Road, Torque Toyota Showroom, Service and Parts is on your left.

From Strathpine:

  • If heading south from the Strathpine direction, simply travel past Samsonvale Road, take a right at the traffic lights onto South Pine Road. Torque Toyota Showroom, Service and Parts is on your right.

North Lakes:

From City:

  • Travelling north on the Bruce Highway, take the Anzac Avenue (71) turnoff to North Lakes.
  • Move to the left lane, and immediately after the traffic lights at the Discovery Drive intersection (just past the BP station), veer left onto the service road.

From Sunshine Coast:

  • Travelling south on the Bruce Highway, take the Anzac Avenue (71) turnoff and turn left onto Anzac Avenue.
  • Stay in the left lane and immediately after the traffic lights at the Discovery Drive intersection (just past the BP station), veer left onto the service road.

About Toyota

Toyota Motor Corporation Australia (Toyota Australia) is one of Toyota Japan's global manufacturing centres with a long term commitment to the domestic and export markets.

The Company

After 50 years in Australia, Toyota has grown to be one of Australia's leading automotive companies. But Toyota's focus is looking ahead. 50 years experience is just the foundations for a bigger and brighter future for everyone.

Toyota Australia's origins go back to 1958 when Theiss Brothers began importing the first LandCruiser models for work on the Snowy Mountains Hydro-electric scheme and sold the first Toyota LandCruiser in 1959. Assembly of Toyota cars began in the Melbourne factory of Australian Motor Industries (later AMI-Toyota) in 1963 and within a decade the Corolla and Corona (replaced by Camry in 1987) were well established in the market.

The commercial vehicle business became Theiss Toyota in 1971 and achieved commercial leadership in 1979. Meantime AMI Toyota began investing in an engine and stamping plant to consolidate its position as a high local content vehicle manufacturer.

In 1988 Toyota's local operations were unified to form Toyota Motor Corporation Australia and work began on restructuring and strengthening the group as a major step towards achieving international competitiveness and building vital export business. Toyota in 1994-95 consolidated vehicle production at its new world-ranking Altona plant in Melbourne.

Mission & Values

We deliver outstanding automotive products and services to our customers, and enrich our community, partners and environment.

Our four core values are:

  • Customer first
  • Respect for people
  • International focus
  • Continuous improvement and innovation.
Torque Toyota

Awards and Recognition

We would like to thank all of our guests and staff for their support and contributions to our continuous development, business achievement and overall success in 2016. A combination of passion, hard work and the philosophy of 'Kaizen' - meaning continuous improvement - has allowed us to receive the following awards for our 2016 performance:

LONGEVITY AWARD – 15 YEARS OF SERVICE

The Longevity Awards acknowledge those dealers who have reached important milestones in their years of service with Toyota. These Awards celebrate the continuing relationship and reflect Toyota’s gratitude for their long term commitment to service and the franchise.

BRONZE BRAND AND GUEST EXPERIENCE EXCELLENCE AWARD

This award recognises those Dealerships who contribute to enhancing the Toyota brand in their market, whilst consistently meeting and exceeding our guests’ expectations. The Brand and Guest Experience Award criteria are designed to reflect a Superior Experience across all Toyota touch points, ensuring we always deliver on the ‘Oh What a Feeling!’ promise.

BRONZE TOYOTA ACCESS EXCELLENCE AWARD

This award recognises those Dealerships who achieve outstanding results with Toyota Financial Services Products – Toyota Access.

GUEST EXPERIENCE MASTERS TOP 20

The Guest Experience Masters program aims to celebrate the achievements of the 20 top performing Guest Experience Managers nationwide, who have excelled in contributing to an outstanding guest experience in their dealership.

Within each region, there is a Silver award winner for each category, highlighting the efforts of the business that has achieved the highest results within the measured criteria. We are delighted to announce that we have been awarded the…

SILVER BUSINESS MANAGEMENT EXCELLENCE AWARD

Which recognises and honours a Toyota Dealers’ achievement and high standards of business Management, and their contribution to the ongoing success and growth of their dealerships.

SILVER SERVICE EXCELLENCE AWARD

Which is designed to identify and reward the best service dealers in Australia. Dedication to the finer points of dealership management as well as outstanding guest service defines criteria for this award category.

Within the Service Excellence Category (Nationally), the Silver Award recipients with the highest points (Subject to National Audit) will be acknowledged as the best Service providers in the Toyota dealer network. There are separate awards for Metro & Rural dealerships.

We are extremely proud to announce that due to the continued efforts from all of our staff we have been awarded with the

GOLD SERVICE EXCELLENCE AWARD (METRO) 2016

This Gold Award is a fantastic achievement and a highlight from our performance in the 2016 year.

We just want to take this opportunity to thank all of our staff again for all of their hard work and continued commitment to make Torque Toyota one of the best Toyota dealerships in Australia.

Our previous list of achievements are below:

2015

  • Bronze Sales Excellence
  • Bronze Brand & Guest Experience
  • Silver Service Excellence
  • Guest Experience Masters Top 20

2014

  • Silver Used Vehicle Excellence
  • Bronze Brand and Guest Experience Excellence
  • Bronze Business Management Excellence
  • Bronze Parts Excellence
  • Bronze Service Excellence
  • Bronze Toyota Finance Dealer of the Year
  • Bronze Toyota Finance & Insurance Manager of the Year

2013

  • Silver Customer Experience Excellence
  • Bronze Service Excellence
  • Bronze Finance & Insurance Excellence
  • Bronze Marketing Excellence
  • Toyota Institute Training Excellence
  • Customer Experience Masters Top 20 Award

2012

  • Bronze Sales Knight
  • Bronze Customer Satisfaction Excellence
  • Bronze Business Management Excellence

2011

  • Bronze Sales Knight
  • Bronze Customer Satisfaction Excellence
  • National Top 20 Sales Award
  • 10 Years of Dealership Service
    • "We're proud to be one of the top 4 dealerships in Queensland and top 14 Australia wide"

Torque Toyota Careers

Torque Toyota provides a variety of fantastic career opportunities across the business, from administration staff to senior executives. Excellent opportunities also exist for students, graduates and apprentices.

You can now register your interest in working with Torque Toyota right here. We are always looking for good people to join our company. Please complete the employment form to register your interest.

Register Your Employment Interest

Personal Details

Whether you are applying for a current vacancy or submitting a registration of interest you must complete the following information:

Full Name*
Street Address*
Town*
State*
Postcode*
Phone*
Mobile*
Email*
Preferred Dealership (if applicable)

Please select your area of career interest *

Administrative

  • Accountant
  • Accounting positions
  • Assistant Accountant
  • Registration Clerk
  • Stock Controller
  • Customer Relations/Service
  • Reception

Managerial

  • Assistant Service Manager
  • Assistant Parts Manager
  • Business Manager - Finance & Insurance
  • General Manager/Dealer Principal
  • New Vehicle Sales Manager
  • Parts Manager
  • Service Manager
  • Used Vehicle Sales Manager

Parts

  • Storeperson
  • Parts Interpretor
  • Parts Sales Rep
  • Parts Trainee

Sales

  • Aftermarket Sales Consultant
  • New Vehicle Sales Consultant
  • Sales Trainee
  • Used Vehicle Sales Consultant

Service

  • Apprentice Technician
  • Detailers
  • Service Advisor
  • Service Technician
  • Workshop Foreman
  • Workshop Controller

Please select your preferred location(s)*

  • Adelaide
  • Brisbane
  • Darwin
  • Gold Coast
  • Newcastle
  • Sunshine Coast
  • Sydney

Attachments

You may attach up to 3 additional files using the fields below. Suggestions: your resume and a cover letter.


Your enquiry will be handled confidentially and your personal information will be dealt with in accordance with our Privacy Policy

A.P. Eagers is an equal opportunity employer. We are a public company and are quoted on the Australian Stock Exchange

Thank you for your interest in our company.

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Strathpine

(07) 3000 8000

55 South Pine Rd
Map

North Lakes

(07) 3000 9000

1658 Anzac Avenue
Map